New option for students: medical advice by phone
GCU News Bureau
Medical help for students feeling ill is now only a phone call away.
For the first time, Grand Canyon University students are able to receive medical care from a doctor over their smart phone, tablet, computer or landline.
HealthiestYou by UnitedHealthcare is available 24 hours a day, 365 days a year but will be especially helpful when GCU’s Health and Wellness Clinic is closed. The clinic is open 8 a.m. to 5 p.m. Mondays to Thursdays and 8 a.m. to 4 p.m. Friday and is closed on weekends.
“A student no longer has to sit in their room when they are sick or go to a health care clinic off campus. They can call and be diagnosed by a board-certified doctor,” said Lauren LaPrade, clinic coordinator.
According to a HealthiestYou study, 70 percent of emergency room, urgent care and doctor visits can be safely handled over the phone.
The telehealth service is free to students with GCU health insurance and is $40 for the uninsured.
No appointments are necessary, and the average wait time to consult with a doctor is less than 10 minutes. The average consult time is 13 minutes. Healthiestyou is staffed by English- and Spanish-speaking physicians, and translation services are available for more than 200 languages.
Students can set up an account at member.healthiestyou.com.